Terms & Conditions

Introduction

Welcome to fry99, Bangladesh's trusted online gaming destination. These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player") and fry99 ("the Platform"). They govern your use of all services available on this website, including sports betting, live casino, slots, crash games, and any other gaming products offered by fry99.

By registering an account, accessing any game, making a deposit, or otherwise interacting with fry99's services, you confirm that you have read, understood, and agree to be fully bound by these Terms. If you do not agree with any part of these Terms, you must immediately cease use of the platform. fry99 reserves the right to update or amend these Terms at any time; continued use of the platform after any such update constitutes acceptance of the revised Terms.

Eligibility & Player Requirements

To create an account and participate in any games or betting activities on fry99, you must meet all of the following eligibility criteria:

• You must be at least 21 years of age at the time of registration.
• You must be a resident of Bangladesh or otherwise legally permitted to access online gaming services.
• You must register using only one personal account. Multiple accounts per player are strictly prohibited.
• You must provide accurate, truthful, and up-to-date personal information during registration and throughout your use of the platform.
• You must not be a director, employee, agent, or consultant of fry99 or any of its affiliates, subsidiaries, or partner companies.

Account Registration & Verification

Creating an account on fry99 is straightforward. To complete registration, you must supply a valid username, a secure password, your mobile number, and any other details requested during the sign-up process. All information submitted must be genuine — fry99 will not be held liable for losses arising from inaccurate information provided by the player.

Know Your Customer (KYC)

fry99 operates a standard KYC process to verify player identity and protect against fraud and underage gambling. You may be asked to provide one or more of the following:

• A government-issued national ID card (NID) or passport.
• Proof of address dated within the last three months (utility bill, bank statement).
• A selfie or photograph holding the identification document, if requested for anti-fraud purposes.
• Documentation verifying ownership of your registered payment method (e.g., screenshot of bKash/Nagad account matching the registered mobile number).

Account Security

You are solely responsible for maintaining the confidentiality of your fry99 login credentials. You must not share your username or password with any third party. fry99 will not be liable for any losses resulting from unauthorized access to your account where such access resulted from your failure to keep credentials secure. If you suspect your account has been compromised, contact our support team immediately at [email protected].

Deposits & Withdrawals

fry99 supports a range of Bangladesh-friendly payment methods to make funding your account and cashing out your winnings as straightforward as possible. All transactions are processed in Bangladeshi Taka (BDT).

Deposits

Deposits are credited to your fry99 account promptly upon successful payment confirmation. Accepted deposit methods include:

• bKash — minimum deposit ৳200; maximum per transaction as per current policy.
• Nagad — minimum deposit ৳200; processed instantly on working days.
• Rocket (Dutch-Bangla Bank Mobile Banking) — minimum deposit ৳500.
• Bank transfer via City Bank, BRAC Bank, or Dutch-Bangla Bank — processing times may vary.

Withdrawals

Withdrawal requests are subject to KYC verification and compliance checks. fry99 aims to process approved withdrawals within 24 hours during standard business hours (Bangladesh Standard Time, UTC+6). The following conditions apply to all withdrawal requests:

• Winnings must be withdrawn to the same payment method used for the original deposit, unless otherwise approved by fry99 support.
• Bonus funds are subject to wagering requirements before they may be withdrawn. Rollover terms are specified per promotion.
• fry99 reserves the right to delay or withhold a withdrawal pending completion of identity and source-of-funds verification.

Bonuses & Promotional Offers

fry99 offers a range of bonuses and promotions to new and existing players. All bonuses are subject to the following general conditions, in addition to any specific terms published alongside individual promotions:

• Welcome bonuses are available to new players only and may be claimed once per household, device, or IP address.
• All bonus funds must meet the stated wagering requirement (rollover) before any withdrawal of bonus-related winnings is permitted.
• Free spin winnings are credited as bonus funds and remain subject to rollover conditions unless stated otherwise.
• fry99 reserves the right to revoke any bonus or promotional benefit in cases of suspected abuse, fraud, or breach of these Terms.
• Promotions may be time-limited and subject to change. Players are encouraged to review the current promotional page for the latest details.

Prohibited Activities

The following activities are strictly prohibited on fry99. Engaging in any of these behaviors may result in account suspension, permanent ban, forfeiture of funds, and referral to relevant authorities:

• Using automated bots, scripts, or any software tool to place bets or manipulate game outcomes.
• Registering or operating multiple accounts to claim bonuses more than once (so-called "multi-accounting").
• Engaging in money laundering, using fry99 to process illegal funds, or depositing funds from fraudulent or unauthorized payment sources.
• Attempting to hack, reverse-engineer, or otherwise tamper with fry99's systems, games, random number generators, or security infrastructure.
• Providing false personal information, impersonating another person, or using another player's account.
• Allowing a minor (under 21 years of age) to access your account or play games through your registered credentials.

fry99 actively monitors all account activity and employs industry-standard fraud detection systems. We cooperate fully with law enforcement agencies when required to do so under applicable regulations.

Intellectual Property

All content on the fry99 platform — including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software — is the property of fry99 or its content suppliers and is protected by applicable intellectual property laws. The fry99 name, logo, and all related marks are trademarks of fry99. Unauthorized reproduction or redistribution of any fry99 content is strictly prohibited.

You are granted a limited, non-exclusive, non-transferable licence to access and use the fry99 platform for personal, non-commercial purposes only. This licence does not include any resale, commercial use, collection and use of product listings or descriptions, or any derivative use of the platform or its content.

Limitation of Liability

To the fullest extent permitted by applicable law, fry99 and its directors, officers, employees, agents, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of, or inability to use, the platform or its services. This includes, without limitation, damages for loss of profits, goodwill, data, or other intangible losses, even if fry99 has been advised of the possibility of such damages.

fry99 does not guarantee that the platform will be available at all times or that it will be free from errors, viruses, or other harmful components. We reserve the right to suspend, modify, or discontinue any part of our services at any time without prior notice, and we shall not be held liable to you or any third party for any such suspension or discontinuation.

Responsible Gaming

fry99 is committed to promoting responsible gaming across Bangladesh. We believe that gambling should be an enjoyable form of entertainment — never a financial necessity or a means to solve personal problems. To help players maintain healthy gambling habits, fry99 offers the following tools and resources:

• Deposit limits — set daily, weekly, or monthly caps on how much you fund your account.
• Self-exclusion — request a temporary or permanent exclusion from the platform if you feel your gambling is becoming a problem.
• Reality checks — configure session time reminders so you always stay aware of how long you have been playing.

If you are concerned that gambling may be negatively affecting your life or the life of someone you know, we strongly encourage you to reach out to our support team at [email protected] or visit the fry99 Responsible Gaming page for further guidance. Players must be 21 years or older to use this platform.

Amendments to These Terms

fry99 reserves the right to revise, update, or replace any part of these Terms & Conditions at any time by posting the updated version on this page. The date of the most recent revision will always be indicated at the top of this document. It is your responsibility to check this page periodically for changes.

Your continued use of fry99 following the posting of any changes constitutes your acceptance of those changes. If you do not agree to the revised Terms, you must stop using the platform immediately and may request account closure by contacting [email protected].

Governing Law

These Terms & Conditions shall be interpreted and governed in accordance with generally accepted principles of online commerce and digital services. Any disputes arising in connection with these Terms shall be resolved through good-faith negotiation between fry99 and the relevant player. fry99 operates with a commitment to fairness, SSL-secured data practices, and fair play certification across all its gaming products.